About us

      About us about

      We help you achieve sales, marketing AND SERVICE results

      We enable you to develop more focused, trusted and rewarding relationships with your customers.

      With the right Marketing Automation, CRM, Service Management and/or ERP solution, you can attract more customers and provide excellent service to your existing clients.

      We help you select software applications or services that are right for your business and your budget. We guide you through the CRM or software selection process, managing custom demos by software vendors on your behalf. If you've already made your technology selection, we help you customise your tech stack to your needs and show you how to use your applications effectively.

      We love helping businesses find a suitable Customer Relationship Management (CRM) solution, Marketing Automation (MA), IT Service Management (ITSM), Field Service Management (FSM) Professional Services Automation (PSA) software or Enterprise Resource Planning (ERP) system that meets your goals and business objectives.

      We're independent experts

      We've lived and breathed all things CRM-related in the last 30+ years. We've been involved in hundreds of corporate implementation projects and understand the challenges and risks involved in complex projects. Use the benefit of our experience to learn exactly what's involved, how to get started in the right direction and ultimately, ensure your CRM project is successful.

      We understand businesses of all sizes

      We've been in business for twenty years, so understand first-hand the challenges businesses face when they first start out and as they begin to grow and scale. My IT career began in corporate, working in digital transformation projects for enterprise organisations. That experience proved a strong foundation for then implementing small to medium-sized CRM implementations single-handedly. For larger, more complex migrations and implementations, we may source data migration services, API development or telephony expertise from our trusted partners.

      We're cosmopolitan

      We're based in South Bucks, in the UK. However we work across all continents and timezones - and we love that variety. Vanessa consults and delivers training in English, French, German and Italian. 

      We're FLEXIBLE

      We work efficiently, wherever it makes most sense. From our home office, cafes, the airport or your premises. 

      We care about your business and your time

      We dislike duplication and inefficiencies. We help you make best use of your time to get the best results for your business. We get excited about new technology, new productivity apps and new features. So we're a little bit geeky. Actually, no - we're a lot geeky! But only when it truly helps do things better and faster. Most of all we love getting other people excited about the results they can achieve when they use technology to their advantage.