Is just enough training enough?
I already believe that ‘less is more’ in many areas of life, but I’m really starting to believe that this applies to End User training these days too.
Ad hoc online learning is the norm
If you don’t know how to do something, the odds are that the first thing you do is google it. This might lead you to a recording on You Tube. Or maybe you’ll find an article on Twitter, which just gives you enough information to get going. We live in a world where information is so easy to come by, that the days of having to research things in a library or wait to buy a book from a bookshop are long gone (I may be showing my age here!)
